The official install guide can be found here. The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared default configuration. If your network is live, make sure that you understand the potential impact of any command.
Step 1. Download the appropriate device pack from Cisco. The image shows an example of a device pack downloaded for CUCM software version Once the file downloads, locate it on your PC, as shown in the image. Step 2. Step 3. On the FTP server, specify the folder that contains the software to be uploaded, as shown in the image. Step 4. Start the FTP service and configure a user and password for the connection, as shown in the image. Step 5.
Step 7. Configure the appropriate data as shown in the image. Select Remote Filesystem and use the user and password configured in Step 4. After a Cisco Unified Communications Manager release, subsequent updates to the user guides appear only on the Cisco website.
The phone firmware release notes contain the applicable documentation URLs. In the web pages, updated documents display "Updated" beside the document link. You and your users should check the Cisco website for updated user guides and download the PDF files. You can also make the files available to your users on your company website.
You may want to bookmark the web pages for the phone models that are deployed in your company and send these URLs to your users. Skip to content Skip to search Skip to footer. Book Contents Book Contents. Find Matches in This Book. Log in to Save Content. PDF - Complete Book 1. Updated: April 27, We recommend that you don't install an older version of the device package.
Install a Device Pack Install a device package to introduce new phone types and upgrade the firmware for multiple phone models. Note The device package is necessary to obtain configuration capability for new features and phone models. Before you begin We recommend that you apply a device package during a maintenance window.
Step 3 Fill in the appropriate values in the Software Location section and click Next. Step 4 In the Available Software drop-down box, select the device package file and click Next. Step 5 Verify that the MD5 has the correct value.
Step 6 In the Warning box, verify that you selected the correct firmware and click Install. Step 7 Check that you received a Success message. Note Skip to Step 9 if rebooting the cluster. Step 9 Reset the affected devices to upgrade the devices to the new load. Step 11 Click Save. Step 12 Restart the Cisco Tomcat service on all cluster nodes. Step 13 If you are running Step 14 If you are running Troubleshoot a Device Package Installation The following table lists common issues associated with a device package installation.
Table 1. This issue often occurs because of a device type mismatch. Check the following: The device was added in the Phone Configuration window using the wrong device type. Uninstall a Device Pack You cannot uninstall a device package. Step 3 Set the affected devices back to their previous firmware settings.
Step 4 Click Save. Step 5 Reset the affected devices. Note The latest Locale Installer may not be immediately available; continue to check the website for updates. Tip You may want to bookmark the web pages for the phone models that are deployed in your company and send these URLs to your users.
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The last day to renew or add to an existing subscription is September 29, Customers with active service contracts and subscriptions as applicable will continue to receive support from the Cisco Technical Assistance Center TAC as shown in Table 1 of the EoL bulletin.
Table 1 describes the end-of-life milestones, definitions, and dates for the affected product s. Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts and subscriptions as applicable , support will be available under the terms and conditions of customers' service contract and subscription.
Table 1. End-of-Life Announcement Date. The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public. March 31, The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. September 29, While this task seems pretty straightforward, I have received more than my fair share of requests on how to do it.
Look forward to a future post on how to complete this task via the CLI. Download the most current software packs at www. Make any changes to the languages or accept defaults depending on your configuration for most cases, the defaults can be left and click next. If this is a production system, ensure to select Backup and Restore Configuration and Data. Click next to continue. Select the phone loads to upload. Select next to continue. Once you select Finish, CCA will work through the predetermined tasks.
This process will take anywhere from minutes to complete. Please note that the device will be rebooted at least once during this process. Once complete, you may click Finish. CCA will prompt you to restart the application and the upgrade will be complete. You are commenting using your WordPress. You are commenting using your Google account.
You are commenting using your Twitter account. You are commenting using your Facebook account. Notify me of new comments via email. Notify me of new posts via email. Search GO. On the information screen, click Next.
Device packages are available from the Cisco Unified Communications Manager software download page. To obtain a device package, click the. A device package introduces new phone types to Unified CM, and installs the firmware and configuration files that enable features for your Cisco. To download a recent device package, see the Download Software page on copljo.info and select your Cisco Unified Communications Manager.